1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, company name, city, and any details shared through our consultation or contact forms. We also automatically collect basic usage data such as browser type, IP address (IPv4 and IPv6), and pages visited, along with your location and city.
2. How We Use Your Information
- To respond to your inquiries and provide requested services
- To schedule and manage consultation discussions
- To improve our website and services
- To send relevant marketing communications (with your consent)
- To comply with legal obligations
3. Data Sharing
We do not sell or rent your personal information. We may share data only with trusted third-party service providers (such as hosting, analytics, and CRM platforms) solely to operate our business. All third parties are contractually obligated to protect your data.
4. Cookies & Tracking
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, or disclosure.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your data at any time.
7. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with a supervisory authority
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies independently.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please feel free to contact us at:
- Email: support@crystreesolutions.com
- Phone: +91 956 696 8212
- Location: Trichy, Tamil Nadu, India